You should never cancel an appointment unless you have a good reason. After all, you’ve scheduled office time with a health care professional and they’ve reserved that time for you. Whether you have a dental emergency or are getting a routine checkup, you’ve asked them to see you, and they have bills to pay, including the cost of office space and staffing.
While many offices can and will be understanding if you need to cancel, your cancellation can hurt their bottom line, which is why many dentists charge cancellation fees. From the business perspective, the dentist’s office has reserved a chair for your appointment and specific staff have been scheduled on the assumption that they’ll be working on you. So, they need to protect themselves against a lot of cancellations happening in a short period. Adding a cancellation fee provides that security.
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